Level 3 Systems Engineer/Technology Expert

Posted 8 months ago

Job Description
We are currently seeking a full-time Level 3 technician with real world experience. You should be able to support all Microsoft server and desktop operating systems. You should be willing to work as part of a team and posses the drive to learn and grow. We are seeking a person with a positive attitude and high integrity. If you possess these qualities, we want to hear from you.

Technical Requirements

Virtualization experience required (Hyper-V and/or VMWare)
Advance Desktop troubleshooting
Advanced server administration, deployment, and migration
Advanced Office 365 and Exchange administration, deployment, and migration
Application support and troubleshooting
LAN/WAN troubleshooting and diagnosis
Experience with network firewall (SonicWall) and routing equipment
Private and public cloud administration
Mentors and trains Level 1 & Level 2 technicians and administrators
5-9 years working as a systems admin (Managed Service Provider experience preferred)
Skills Requirements

Excellent people skills and telephone manner
Competency in diagnosing, troubleshooting, and resolving system and network related issues on servers, desktops, peripherals, and related equipment. Wide experience with a variety of systems and environments
Ability to concisely describe or summarize a problem, in writing, including steps taken to diagnose and resolve it
Ability to determine best practices and routines for various technical implementations and maintenance. Should be able to put processes in clear documentation
Willingness and ability to learn new skills and use new types of information
Personal responsibility and reliability
Persistence to see a problem through to its resolution and ability to research possible solutions when encountering resistance
Multitask and move between complicated issues. Ability to remain calm and perform under pressure
Adaptable to a continually changing and growing work environment serving clients to better their business
Job Type: Full-time

Salary: $65,000.00 to $75,000.00 /year

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